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We hope you never need to use this information, but in life things happen and we will do what it takes just as much for our customers.
Here’s the legal mumbo jumbo:
Cancellations will not be accepted once t-shirts have been ordered or printed.
To return a Custom T-shirt Company product:
You must request us by emailing us at email@example.com and make a request for return. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it.
What cannot be returned:
Due to the nature of custom printed apparel, we cannot accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. In addition, please note that sizing can vary between body type and styles. If you have any questions about how a garment may fit, please be consulted by our size chart on the side of each product in our website or please email us at firstname.lastname@example.org.
We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
If your items are misprinted, materially flawed, or defective in any way, please contact us at email@example.com within 7 days from receipt of merchandise and we will be happy to arrange for a return, reprint or credit. Please provide your order number with all correspondence.
Returns for exchange or store credit: must be made within 20 days of receipt of purchase.